Broadband UK Providers will gladly accept returns of any full price, unworn, unwashed merchandise for a full refund, or exchange within 30 days of purchase. Please note that any original shipping charges are not eligible for refund. Broadband UK Providers will not accept any merchandise from third party retailers (unless purchased at a Broadband UK Providers store). Please allow 2-3 weeks for a refund of your purchase. Broadband UK Providers does not accept returns on international orders.
HOW TO MAKE A RETURN AND/OR EXCHANGE:
- Please make your return/exchange HERE
**Due to the restrictions of Covid-19, we have temporarily extended our return and exchange period to 60 days, starting March 19th, 2020 until further notice. In addition, we're experiencing delays in returns processing and your refund may take longer than expected.**
Holiday returns: Orders placed Oct. 20 – Dec. 24 have an extended return and exchange window through Jan. 31 or within 60 days of purchase, whichever is later.